Opinion

The Globe and The Times working to keep our communities informed of local news and litter free

When I first arrived on the scene three months ago, our circulation distribution had recently changed from paid mail subscription to a free carrier delivered product. This change increased our circulation ten-fold as well as introducing a new carrier delivery system. And with our new carrier delivery system we experienced many bumps and hurdles; readers receiving multiple papers, while others stopped receiving any papers. We also addressed a major concern from some of our readers about the appearance of littering throughout our communities.

We are continuing to install newspaper tubes, train our carrier force and respond to customers' service requests. In the past two weeks we have succeeded at filling all our carrier routes. A tremendous amount of credit for this goes to Kim Hall, our new circulation manager. Kim will continue to train carriers, monitor our delivery process and return all service calls. This last is very important to us. We realize how overwhelming the problem had become and pledge to work hard to regain our readers' trust in resolving any service issues. I personally apologize for any frustrations due to our past inability to return all phone calls and address issues.

We strive to provide local community news that is relevant to your daily lives.

To contact a member of The Marysville Globe/Arlington Times editorial board Stuart Chernis or Scott Frank e-mail forum@marysvilleglobe.com.

Our Mobile Apps

Community Events, April 2014

Add an Event
We encourage an open exchange of ideas on this story's topic, but we ask you to follow our guidelines for respecting community standards. Personal attacks, inappropriate language, and off-topic comments may be removed, and comment privileges revoked, per our Terms of Use. Please see our FAQ if you have questions or concerns about using Facebook to comment.
blog comments powered by Disqus

Read the latest Green Edition

Browse the print edition page by page, including stories and ads.

Apr 19 edition online now. Browse the archives.